FAQ - Frequent questions
What are the shipping times for your products?
We take 24 to 72 hours to process your order and then 2 to 7 days to deliver it to you according to the choice of the carrier.
Are you shipping all over the world?
We deliver in some EU countries and in certain domtoms.
Do you provide product monitoring/tracking information?
Yes, wait 72 hours after your order and ask us via email at contact@thepurebeauty.fr
Do you have a return/refund policy?
We reimburse orders which have not yet been shipped.
No refund is accepted when a package is in the delivery court.
You will find attached our return policy: